For Leaders

I naturally slip into reflection and review when I’m planning ahead. I like to look back at what’s happened, then think about what I want more (or less) of in the next chapter. In my twenties I even had a dedicated hardback “goals notebook”. It starts in 1995 and runs through to 2004, full of lists, categories and careful reviews. When partner and kids came along, the notebook evolved into annual lists of individual, joint and family goals. At the end of each year we’d sit do

Since the pandemic, resilience has almost become a “dirty word” in some organisations, where it’s been used to suggest that people simply aren’t “tough enough” rather than addressing unrealistic workloads, poor culture or lack of support. I still believe resilience is a powerful and helpful concept – when we use it properly and ethically. So let’s reclaim it. What do we really mean by resilience? For me, resilience is the ability to adapt, recover and keep going in the face o

Don’t ignore the pinches, or they’ll turn into crunches. I spend a lot of time with teams where I often hear something like, “We just need to draw a line under it and move on.” Usually, “it” is a conflict that’s already gone to a formal HR process. On paper, the case is closed. The letters have been sent. The meeting notes are filed. But emotionally? That’s often when the real work begins. Pinches, crunches and everything in between The Pinch/Crunch model, developed by John S